A comprehensive functional assessment gives enterprise leadership the clarity and confidence to move forward with transformation—grounded in real data and actionable insight.
A national enterprise operating in a highly regulated industry. The company’s IT department had grown reactively over time, resulting in inconsistent team structures, unclear responsibilities, and growing pressure from business stakeholders to modernize and deliver faster.
The CIO and executive leadership team were facing mounting internal frustration over perceived IT inefficiencies—but lacked clear insight into whether the problem stemmed from people, process, or structure. Without alignment across senior leaders or a shared understanding of how IT currently operated, the company risked making costly, ineffective changes without a grounded strategy.
They needed an honest, objective view of their IT function—along with a roadmap for what to fix, what to invest in, and how to communicate change.
Hylaine conducted a Phase Zero functional assessment designed to uncover the root causes behind internal misalignment and identify practical, high-impact changes.
Gained executive buy-in by revealing root causes of pain, not just symptoms
Created a clear blueprint for IT modernization, aligned to business needs
Helped the CIO reset internal relationships and position IT as a strategic partner
Delivered insights that informed staffing, process redesign, and future-state org structure
Enabled the client to move into transformation planning with measurable priorities
Let’s assess what’s working, what’s not, and where to focus—before you invest in change.
