Hylaine helped a fast-growing pharmacy program provider streamline task tracking, increase accountability, and unify cross-team workflows with a centralized work management platform.
A national healthcare company specializing in pharmacy savings programs, serving patients, providers, and payers. With rapid growth and increasingly complex operations, the client needed a more effective way to manage cross-functional work, especially in project delivery, compliance, and IT operations.
The client was relying on fragmented spreadsheets and informal communication methods to manage complex programs and internal projects. As the organization scaled, so did the friction—teams lacked visibility into project status, duplicate work was common, and accountability was hard to enforce. Leadership couldn’t easily see priorities, deadlines, or resource allocation across teams.
They needed a scalable, easy-to-adopt platform to increase transparency, improve collaboration, and centralize work tracking across departments.
Hylaine partnered with the client to plan, implement, and scale Smartsheet across the organization—customized to align with real-world workflows and user preferences.
Centralized project and work tracking across key departments
Reduced status meetings and email chains through live dashboards
Improved accountability and transparency across functions
Gave leadership real-time insight into priorities, risks, and resource allocation
Set the foundation for broader project portfolio management practices
Work doesn’t have to feel chaotic—Hylaine brings order, clarity, and forward momentum.
